Online Therapy in Indiana & Ohio: What to Expect and Why It Actually Works
/Let’s get this out of the way first: Online therapy isn’t a watered-down version of “real” therapy.
In fact, for a lot of people, it’s better.
If you live in Indiana or Ohio and you’re struggling with anxiety, burnout, ADHD symptoms, or just the existential dread of being a human in 2025, online therapy might be exactly what you need—especially if you're tired of one-size-fits-all mental health services.
I’m Jennifer Branstetter, a licensed therapist offering virtual therapy for adults in both Indiana and Ohio. I specialize in helping anxious people-pleasers, former gifted kids who feel stuck in adulthood, and adults navigating undiagnosed ADHD, chronic illness, or depression.
Let’s break down what online therapy actually looks like—and why it works.
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What Is Online Therapy?
Online therapy (also called virtual therapy or telehealth) is exactly what it sounds like: Therapy sessions that happen via a secure video platform, instead of in an office. It’s confidential, HIPAA-compliant, and can be just as effective as in-person therapy (backed by research and actual human experience). Most of us got used to telehealth in 2020 when therapists had to pivot immediately, and unfortunately it wasn’t always great. According to my licensing board, some therapists were showing up to sessions in their car, smoking, and drinking wine. That’s not professional online therapy. I’ve been working virtually from my home office since 2018, so there wasn’t a learning curve to adapt my practice.
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Who Online Therapy Helps Most
Online therapy isn’t right for everyone, but it’s a game-changer for people who:
Struggle with anxiety or sensory overwhelm and prefer the comfort of their own space
Have chronic illness, fatigue, or mobility challenges that make in-person therapy a chore
Are balancing a million things—like work, parenting, or caregiving—and need something that actually fits into their life - even in the middle of a workday
Live in Indiana or Ohio but don’t have easy access to therapists who get their specific challenges
Want therapy that’s tailored, practical, and grounded—not rigid or overly clinical
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“But What If It Feels Weird?”
It might at first - just like meeting a new therapist in their office. That’s normal. I even feel weird meeting a new therapist the first time. Many people feel more comfortable because they’re in their own environment. Now that video calls are so common, doing therapy on video isn’t that different.
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What to Know About Private Pay & Insurance
I’m a private pay therapist, which means I don’t bill insurance directly. I’m a better therapist when I get to decide with the client what type of therapy they get and how many sessions. Rather than spending hours chasing down claims, I have time to plan for sessions, collaborate with doctors, make referrals, and come to sessions from a balanced place.
Some clients use their out-of-network benefits to get partial reimbursement. If you want to explore that, I can provide a superbill (an itemized receipt with a diagnosis code) that you can submit to your insurance company.
Important note:
Insurance companies may request your records to process reimbursement.
They can choose to deny reimbursement based on diagnosis, provider type, or other criteria.
A mental health diagnosis is required for insurance reimbursement.
Some clients prefer private pay for the added privacy, flexibility, and control—no waiting for approval, no session caps, no surprise denials.
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Ready to Try Online Therapy?
Whether you’re in Indianapolis, Cincinnati, Columbus, Fort Wayne, or anywhere else in Indiana or Ohio—I’ve got space for you.
If you’ve been feeling overwhelmed, burned out, stuck in your head, or like life just hasn’t turned out how you expected, therapy can help.
You don’t have to figure this out alone.
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Let’s work together.
Click here to schedule a free consult or call/text 513-461-2045 to get started.
